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ABOUT ME

A dedicated Goa Civil Services Officer currently serving as Under Secretary for General Administration. With a passion for public service and a commitment to efficient governance, I bring a diverse background to my role in the state administration.

 

My journey in civil service began in April 2022, following a successful career in the private sector where I honed my skills in business development and strategic management. This unique blend of public and private sector experience allows me to approach administrative challenges with innovative solutions and a results-oriented mindset.

 

In my current capacity, I oversee crucial aspects of the State Secretariats General Administration, ensuring smooth operations and effective policy implementation. My previous roles within the government, including positions in Protocol and as Official on Special Duty for high-profile events like the G-20 Summit, have equipped me with a comprehensive understanding of governmental functions.

I hold a Post Graduate Diploma in Management from the Goa Institute of Management (PT) and a Bachelor of Science in Nautical Science from the Indian Maritime University. This educational foundation, combined with my professional experience, enables me to bring a multifaceted approach to public administration.

As a civil servant, I am committed to transparency, efficiency, and citizen-centric governance. I strive to leverage my skills in communication, problem-solving, and strategic planning to contribute meaningfully to Goa's development and the well-being of its citizens.

MY EXPERIENCE

Roles & Responsibilities

The following is an outline of my current and past work experience. Each role has provided an opportunity to learn, grow, and continue developing both as a person and a professional. Take a look to learn more.

JUNIOR SCALE OFFICER
GOA CIVIL SERVICES

April 2022 - Present

SENIOR BUSINESS DEVELOPMENT MANAGER 

November 2019 - March 2021

HOST ACQUISITION SPECIALIST

April 2016 - November 2019

  Current Charges

- Under Secretary - General Administration II 

- Under Secretary - General Administration I

 Past Experience

- Under Secretary - Protocol

- OSD (Hospitality) India Energy Week 2024

- OSD ( Protocol ) G-20 Summit

- Swayampurna Mitra (Assonora)

- Managing relationships and handling key accounts of alternate accommodation properties in Goa.

- Increasing selection/supply by adding new alternate accommodations in Goa– directly contributing to the topline for booking-ready properties listed and live on Go-MMT.

- Managing and maintaining key accounts by conducting weekly analysis, report findings and reports on individual accounts.

- Driving monthly production numbers by ensuring content, inventory, quality and prices are maintained above industry standards.

- Identify, acquire and manage relationships with key Vacation Rental Property Managers in identified locations
- Design, launch and scale locally relevant initiatives to build high-quality host network
- Analyze and benchmark existing vacation rental supply to identify growth opportunities and build host network in order to provide the best possible experiences to guests
- Identify hyper local initiatives and projects, plan and execute locally relevant partnerships and deals for market activation.

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EDUCATION

GOA INSTITUTE OF MANAGEMENT

2015 - 2018

Post Graduate Diploma in Management

6.3 CGPA

INDIAN MARITIME UNIVERSITY

2010 - 2015

Bachelor of Science (Nautical Science)

INTERNATIONAL MARITIME INSTITUTE

2009 - 2010

Diploma in Nautical Science

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AWARDS

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©2024 by Shreyas Dsilva

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